Delivery and returns
If you can see that an item is visibly damaged or has been opened during transit, please contact us straight away, this is especially importation for items like coils or disposable units as they are not covered by any type of warrenty due to hygiene implications. We may ask for a photo of how it arrived if the packaging was damaged.
For any damaged items please see our returns policy. For any missing items in your order please contact us within 3 days.
We ask for items to be well packaged when they are returned to us, along with the name of the person that ordered it and the invoice number.
Refusal or Editing or our products
We reserve the right to remove any of our products from our website at any time or to edit the colour or price of any items. We reserve the right to refuse to process a transaction for any reason.
www.thevc.co.uk undertake to ensure that all descriptions and pictures provided of products are as accurate as possible, detailed descriptions and specifications of items can also be found on the manufacturers websites. Photographs of the items, are subject to change in colour of packaging or products due to changes from the manufacturer.
Price and products
Our prices are set on our website and although thevc.co.uk undertake that all prices are accurate, they may be miscpriced occassionally. We may make changes to our prices on occasion due to supplier price increases or if duties and taxes are imposed.
www.thevc.co.uk may cancel an order if it no longer available or in stock. If this is the case you will be entitled to a full refund, however thevc.co.uk is not liable for any other costs that you incur if we do not supply your item or items.
To by vaping supplies or to vape in the UK you must be at least 18 years of age.
For your safety please read the information on the leaflets provided in your order.
Keep out of reach of children at all times.
If an eliquid has been swalled seek medical advice.
All our batteries sold are provided with a case, if you are carrying them around loose do not put them near keys, coins or other metal items as this can cause batteries to get hot or to explose. If your device is getting hot, turn of the device immediately. Please ensure that you use the charger designated for you device only. www.thevc.co.uk is not responsible or liable for any damage that is caused by misuse or mishandling,